Frequently Asked Questions (FAQs)

JazzInToronto Inc. promotes the local live music scene. We accept submissions for jazz, blues, soul, R&B, world music, folk, country, singer-songwriter, jam sessions and open mics. Any musician, ensemble, or promoter with upcoming performances that fall within these genres in Toronto is welcome to register.
All registrations are reviewed to ensure alignment with our event and venue policies.

JazzInToronto Inc. operates as a non-profit initiative, and our mission remains to serve and uplift Toronto’s live music community. However, maintaining a comprehensive, user-friendly website involves significant ongoing costs, including web hosting, software licenses, security, and administrative support. The event submission fees help us cover these expenses and ensure that the platform remains sustainable and accessible for everyone.

All fees collected go directly toward the costs of maintaining and improving the JazzInToronto website and services. No profits are taken—every dollar supports the infrastructure and tools that keep the platform running for artists and audiences alike.

We appreciate your understanding and continued participation as we transition to this new chapter. Your support allows us to build a better, more effective resource for the entire Toronto live music community.

If you have any questions about the new process or our non-profit mission, please feel free to contact us at info@jazzintoronto.ca.

Complete the registration form with your artist and contact information. Our team will review your application and notify you by email once you are approved.

Yes. Upon approval, each registered artist receives 3 free event submissions to help you get started and become familiar with the system.
We continue our social media listings service free of charge.

After using your 3 free event submissions, you may purchase a submission package:

  • Level 1: $10.00 — Up to 10 event submissions
  • Level 2: $40.00 — Submit unlimited events!

Each package allows you to submit a set number of events for listing on our website.

Payment processing is securely handled through Stripe. We accept major credit cards and debit cards for all transactions.

For each event, you may provide:

  • Event details (description, artist lineup, etc.)
  • Event location (select the location from a comprehensive dropdown list of Toronto venues)
  • Event image or promotional photo
  • “Learn More” link (to your website, artist profile, etc.)
  • Ticket or RSVP link

All submitted events are reviewed prior to publication.

No. All event submissions are subject to review by our team to ensure they meet our criteria. You will be notified once your event is approved and published.

You may purchase additional submission packages at any time to continue listing events.

No. Submission does not guarantee publication. All events must meet our site’s standards and may require additional venue confirmation.

Approved events will appear on our public event calendars, including “What’s On Now,” “What’s On This Month,” “What’s On – Festivals,” and “Events By Venue,” reaching live music lovers in Toronto.

Once registered and logged in, you will have access to a comprehensive My Account dashboard, including:

  • Dashboard: Overview of your account activity
  • Submit an Event: Add new events for review and publication
  • Submitted Events: View and manage your submitted events
  • Orders: Review your purchase history
  • Address: Manage your billing address
  • Payment Methods: Securely store and manage payment options
  • Account Details: Update your personal information and password

Anyone can browse the event listings and artist profiles. However, only registered and approved artists, venues and promoters may submit events.

If you require further assistance, please contact us at info@jazzintoronto.ca or visit our Contact Page.

If you need to cancel an event due to illness or other unforeseen circumstances, you have two options:

  • Edit the Event:
    You may update the details of any submitted event at any time. For example, you can change the date, update the lineup, or add a notice that the event has been cancelled.
  • Delete the Event:
    If you choose to permanently delete a published event from the site, please note that your event submission credit will not be refunded or restored. Deleting an event is treated as a completed submission, and that event slot remains counted toward your total submissions.

We encourage you to edit or update your event details rather than deleting the event whenever possible.